Privacy Policy

Introduction and Scope

nuvexalithra ("we," "us," or "our") operates nuvexalithra.sbs, a creativity platform focused on photography basics. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with our photography learning programs.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and ensuring transparency about our data practices.

Information We Collect

Personal Information

We collect information you provide directly to us when you create an account, enroll in courses, or communicate with us. This includes:

• Name, email address, and contact information
• Account credentials and profile information
• Payment information and billing details
• Course preferences and learning progress
• Communications with our support team
• Photography work and submissions for course activities

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and how you interact with our services:

Information Type	Examples	Purpose
Device Information	IP address, browser type, operating system	Service optimization and security
Usage Data	Pages viewed, time spent, click patterns	Improving user experience
Location Data	General geographic location	Content localization

How We Use Your Information

We use the information we collect for various purposes that directly support your learning experience and our service operations. Here's how we put your data to work:

• Providing and maintaining our photography education services
• Processing course enrollments and managing your learning progress
• Communicating with you about courses, updates, and support
• Personalizing your learning experience and recommending relevant content
• Processing payments and managing billing inquiries
• Improving our website functionality and developing new features
• Ensuring platform security and preventing fraudulent activities
• Complying with legal obligations and protecting our rights

Information Sharing and Disclosure

We may share your information in specific circumstances to provide our services effectively and comply with legal requirements. We maintain strict controls over how and when information is shared.

Service Providers

We work with trusted third-party companies to help operate our platform and deliver services to you. These partners include payment processors, email service providers, hosting companies, and analytics services. All service providers are bound by confidentiality agreements and can only use your information to provide services on our behalf.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation. We may also share information to protect our rights, property, or safety, or that of our users or others, including exchanging information for fraud protection purposes.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that business transaction. We would notify you via email or prominent notice on our website before your information becomes subject to a different privacy policy.

Data Security Measures

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• SSL encryption for all data transmission between your browser and our servers
• Secure server infrastructure with regular security updates and monitoring
• Access controls limiting employee access to personal information on a need-to-know basis
• Regular security audits and vulnerability assessments
• Secure payment processing through PCI DSS compliant providers
• Data backup and recovery procedures to prevent data loss

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to enhance our protection measures.

Your Privacy Rights

You have several rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them easily.

Access and Correction

You can access and update most of your personal information through your account settings. If you need assistance accessing or correcting information that's not available through your account, contact us using the information provided below.

Data Portability

You have the right to request a copy of your personal information in a structured, commonly used format. We can provide your data in JSON or CSV format upon request.

Deletion Rights

You can request deletion of your personal information, subject to certain limitations. We may retain some information if required by law or for legitimate business purposes such as preventing fraud or collecting fees owed.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Our retention periods vary based on the type of information and how it's used:

• Account information: Retained while your account is active and for 2 years after closure
• Course progress and submissions: Retained for 5 years to support ongoing learning and certification
• Payment information: Processed securely and not stored on our servers
• Communication records: Retained for 3 years for customer service purposes
• Website analytics: Aggregated data retained indefinitely, individual data for 2 years

International Data Transfers

Our services are provided from Australia, and your information is primarily stored and processed within Australia. However, some of our service providers may process information in other countries. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your data.

We comply with applicable data protection laws regarding international transfers and work only with service providers who maintain adequate data protection standards.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

Types of Cookies We Use

• Essential cookies: Required for basic site functionality and security
• Performance cookies: Help us understand how visitors interact with our site
• Functionality cookies: Remember your preferences and personalize your experience
• Marketing cookies: Used to deliver relevant advertisements and measure campaign effectiveness

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our website.

Children's Privacy

Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete that information immediately.

For users between 13 and 18 years old, we encourage parental involvement in their online activities and require parental consent for account creation and course enrollment.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will notify you by email (if you have provided an email address) or by posting a prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Australian Privacy Principles

As an Australian-based company, we comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988. This includes requirements for notification, consent, access, correction, and security of personal information.

If you have concerns about how we handle your personal information, you can contact the Office of the Australian Information Commissioner (OAIC) for guidance or to lodge a complaint.